If you haven't found the answer to your enquiry within our FAQs then please contact us using one of the following methods:
By telephone on:
020 8612 7700 or 03457 05 05 05
By e-mail using the following address:
Channel 5 Television
10 Lower Thames Street
We aim to answer all correspondence which requires a response within seven to ten working days. However, when we are busy, it may be longer before we are able to respond.
Please note that should you have an urgent enquiry, you may get a quicker response if you contact us by telephone on one of the numbers listed above.
Customer Services is open between 09:00 and 18:00 Monday to Thursday and from 09:00 to 17:00 on Fridays. The office is closed on weekends and on Bank Holidays but an answering machine service is available. A detailed summary of all telephone calls and all correspondence is distributed to Channel 5 staff members each day.
Want to find out when the next series of CSI will be starting? Or find out more information about our channels? Check the Freqently Asked Questions section compiled and regularly updated by our customer services team.