Customer Service

Frequently Asked Questions

As you can imagine, we get asked many, many questions daily and it is highly likely that you'll find the answer here. We update this section every day. Please click on the section which is most relevant to your query.
Build a new life in the country

FAQs about Channel 5

Got a general question about Channel 5 that's not programme related? Check out our FAQs.


 
CSI

FAQs about our programmes

If you have a query about a programme on Channel 5, 5* or 5 USA, this is the first place to look.
 
Chinese Food in Minutes

FAQs about how to receive Channel 5

If you're having problems receiving Channel 5, we've provided answers to the most common issues here
 
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How to get Channel 5

Everyone in the UK can receive Channel 5 one way or another, whether it be through an existing or upgraded aerial, satellite or cable. But if you're having trouble finding us, here's a helping hand...

How to get Channel 5

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Channel 5 has numerous commercial opportunities for advertisers and sponsors.


Careers at Channel 5

Come and work for us. You'll discover exciting challenges and people passionate about TV.

 

The Channel 5 Family

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Our Websites

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