Customer Service

Frequently Asked Questions

As you can imagine, we get asked many, many questions daily and it is highly likely that you'll find the answer here. We update this section every day. Please click on the section which is most relevant to your query.
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FAQs about Channel 5

Got a general question about Channel 5 that's not programme related? Check out our FAQs.

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FAQs about our programmes

If you have a query about a programme on Channel 5, 5* or 5 USA, this is the first place to look.
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